(847) 816 6335


A Ray of Hope is the team you can trust

We have the tools, passion, and know how to provide you with the care you need.

Dr. Geeta Bansal, MD



Staff and Partners

Our Team of trained and caring professionals are here for you when you need us most.


    Allen Cortado, MSN FNP-BC

    Allen Cortado obtained his Bachelor of Nursing in the Philippines at Makati Medical Center College. After graduation, he started his nursing career in the United States where he has done multiple specialties such as pediatrics, surgical care, geriatrics, medical-surgical nursing, and emergency care. Allen finished his Master’s in nursing with a concentration of Family Nurse Practitioner at Purdue Global University. He is certified with American Nurses Credentialing Center (ANCC) and is licensed in Illinois and Wisconsin.


    Allen is currently working as a Nurse Practitioner in multiple specialties. Allen works at Milwaukee in a specialty clinic that specializes in general, laparoscopic, vascular, bariatric surgery and medical weight management. Allen also works with Signify Health providing risk assessments for the elderly.


    Currently, he is continuing his studies at Chamberlain University finishing his Doctor of Nursing Practice and at Rocky Mountain University finishing his Psychiatric Mental Health Nurse Practitioner Program. He is also an active member of the American Association of Nurse Practitioner and Obesity Medicine Association.

    Allen loves fitness and regularly does Spartan Race and CrossFit. In the year 2018 he had finished a 24-hour Spartan Race in Iceland and has done the Spartan Race Trifecta Series 6x. He currently lives in Gurnee and loves to continue his career in bariatrics and psychiatry with A Ray of Hope: Great Lakes Institute of Neurology and Psychiatry and someday to combine both specialties in helping patients live their lives to the fullest.



    Lauren Hess-Metz, MSW LCSW

    Lauren earned her Bachelor of Arts with a minor in psychology from the University of Illinois at Chicago.  She also earned a Master of Social Work at Loyola University in 2005.  Lauren began her social work career as a medical social worker with Heartland Hospice in Virginia Beach, VA.  She has extensive experience is working with geriatric populations and their families.  She moved back to Illinois in 2015 and in 2016 became a Licensed Social Worker (LSW) and in 2018 became a Licensed Clinical Social Worker (LCSW). Lauren’s clinical focus has been on anxiety and depression.  Her education and career have always focused on her passion for helping others.


    In her spare time Lauren enjoys reading, sewing, and spending time in their family summer home in Michigan.  Lauren lives in Lake County with her husband of 14 years, their daughter, son and two dogs.



    Ronisha Carpenter • PA

    Ronisha originally from Oklahoma. She studied biochemistry and communications at Oklahoma City University. She went on to the University of Oklahoma Health Sciences Center, where she received a master's degree in health science as a physician assistant. She is certified with the National Commission on Certification of Physician Assistants (NCCPA) and is licensed in Illinois and Oklahoma.

    Very early in her clinical training, Ronisha recognized the prevelance of mental and emotional pain, so she has spent most of her career working in psychiatry. "At some point in life, we all go through a hard time. I want people to know there is hope and healing, and there are people who care about them and places they can go to receive help."

    Ronisha loves listening to people and learning more about who they are. "If we will stop long enough to listen, people will often tell us what's wrong." Believing it is important for patients to be a part of decisions regarding their care, Ronisha attempts to engage her patients in the formation of a treatment plan by discussing goals, expectations, and risks and benefits. Ronisha has worked with children and adults in outpatient and inpatient psychiatry and in women's substance abuse rehabilitation. She has special interests in depression, anxiety, life transitions, migraines, seizures, and working with young adults.

    Ronisha has one preteen daughter and enjoys doing what she describes as "mom stuff." Ronisha also enjoys baking, traveling, reading, and volunteering with youth and women's causes. She has an interest in Latin American culture and hopes to become fluent in Spanish in the next few years. Ronisha loves living in the north suburbs of Chicago and is very excited to be continuing her passion for medicine with A Ray of Hope: Great Lakes Institute of Neurology and Psychiatry.

    Danielle Gaffke • LCSW

    Danielle, LCSW Is an Illinois girl who credits her alma mater, the University of Illinois with launching her into the world of serving others and the community. There she earned her Bachelors of Social Work, then went on to earn her Masters of Social Work at Florida International University. She was first licensed in Florida, then became licensed in North Carolina where she built a thriving practice before returning to her home state of Illinois in 2013, again building a private practice.

    Along her career path she has studied and earned certifications in Montessori Education (3 to 6 year olds), Hypnosis, Family & Divorce Meditation, Collaborative Divorce & EFT (Emotional Freedom Technique). Danielle began her career working with children, adolescents, & families in a variety of settings from outpatient/day treatment/residential to Hospital Crisis-Stabilization Units, to private practice. Her early specializations include substance disorders, animal assisted therapy & family counseling.

    As her career evolved her focus turned to adults & couples. She currently specializes in separation/divorce, health related issues ranging from eating disorders, to the onset and management of medical diagnoses, mood disorders, womens’ issues and trauma. Danielle is a relationship therapist at heart.  Fascinated with exploring self - mastery, growth, and change with in relationships, she is passionate about working with couples at every developmental stage from pre-marital to post-divorce. For over 25 years, Danielle has created a safe, non-judgmental space in which a strong therapeutic relationship is created to support clients’ growth and change. Her style is warm and inviting collaborative, and solution-focused.

    Danielle was born and raised on the North Shore. She is married with two dog “kids,” loves anything outdoors & active, music, and books. She is also a natural food chef! Danielle is excited to be a part of Ray of Hope’s mission to facilitate and support healing, wellness and a meaningful life.

    Lori Smith •

    Practice Manager

    Lori has lived in the Lake County area all her life and finds great pleasure in helping people. Growing up, her mother was a nurse in a cardiology office and as a result, Lori knew she wanted to work in the healthcare field from a very early age. She started as a receptionist, became an Office Manager in a relatively short time, and has now been in a medical office setting for over 25 years. Currently, she is the Practice Manager for A Ray of Hope, where she has also been trained as one of the Transcranial Magnetic Stimulation technicians.

    Jacquilyn Navarro

    Medical Assistant/Billing

    Jacquilyn is a bilingual Billing Specialist and Certified Medical Assistant who works with Dr. Bansal to ensure quality care to patients.  She graduated St. Martin de Porres College Prep High School in 2008 and began studying health science. She developed a strong sense of devotion for the medical field and later received her Certification in Medical Assisting from Everest College. Jacquilyn is currently pursuing a degree in Nursing.

    Gumaro Lozano

    Medical Assistant/TMS Technician

    Gumuro has been a Medical Assistant since 2011 and is well trained in all aspects of patient care. Upon realizing his true passion, working with patients suffering from depression, Gumaro decided to acquire his certification as a TMS technician. Now, through his time at A Ray Of Hope, he is able to utilize his entire skillset to bring help and comfort to Dr. Bansal's patients.

    Sheryl Kittleson • Pre-Authorization Specialist

    Sheryl has worked in the medical field for the past thirty years. From the onset of her professional career, she realized that helping, and properly caring for, those in need was her ultimate goal.  She became a Certified Nursing Assistant who, when asked, "wanted to treat each patients how I would like my parent's and grandparents to be treated; with respect, dignity and patience". She then spent fifteen years working with the elderly in nursing homes throughout Lake County. For the last fifteen years she been working as a Receptionist/Pre-Authorization Specialist and came to work for A Ray of Hope in 2016 because she found the combination of the fields of Neurology and Psychiatry quite interesting.


    Sheryl felt that her knowledge of working with the elderly would help in brightening the day of people who may, at times, only have little contact with the outside world.

    Diana Vasquez • Receptionist

    Diana started out working as a Certified Dental Assistant in 2006 assisting with x-rays, cleanings, and procedures. In 2016, she decided to change to the medical field and chose A Ray of Hope siting that she found Dr. Bansal's work in Neurology and Psychiatry, "amazing".  In addition to being the practice's receptionist, she also helps room patients, take vital signs, and pitch in where ever there is a need. Diana says working at A Ray of Hope is fun and exciting, but that the biggest reason she loves coming to work every day is to help with the patients and be a part of their day.

We're here for YOU

Don't allow your pain and suffering to continue needlessly.

Give us a call or simply click the link below to set up an appointment.

We are eager to talk with you so we can get started on a program to improve the quality of your life.


150 East Cook Avenue | Suite 100

Libertyville, IL  60048

+1 (847) 816 6335




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